Who we are
Zextiria Rooms is run by Zextiria AI LLP, a limited liability partnership based in Gwalior, India, which is responsible for your personal data under this policy. It also covers our company site, www.zextiriaai.com. Contact us, or our grievance officer, at contact@zextiriaai.com.
What we collect
- Your account: email address, name, and how you sign in. Guests who join by link get a temporary account with the name they give.
- What you put in rooms: messages, documents and their history, files and images, agents' suggestions, and who approved what.
- Calls: audio and video pass through our call provider while the call is live. A call is recorded and transcribed only when the host chooses to.
- Usage and billing: which agents ran, how many credits they used, call minutes, your plan and payment status. We don't receive card or UPI details.
- Technical data: server logs with IP addresses and errors, kept to run and secure the service.
- Site analytics: which pages are visited, the site that sent you, your device and browser type, approximate location, and a few product steps (signing up, creating a room, accepting an invite, starting checkout). Room and invite links are stripped before anything is sent, and nothing you write in a room is included.
How we use it
To run Zextiria Rooms for you and the people in your rooms: showing rooms to their members, running the agents you ask for, hosting calls, turning recorded calls into suggested changes, billing, keeping the service secure, and answering you when you write to us.
We don't sell your data, don't show ads, and don't use your content to train AI models. We use Google Analytics to count visits and see which pages and features are used, so we can tell what to improve. There are no advertising trackers.
AI processing
When you ask a hosted agent to do something, the room's recent conversation and the documents it needs are sent to the AI model provider for that request. When a recorded call is read, its transcript is sent the same way. We use the providers' business APIs, whose terms don't allow them to train on this data by default. Your own agent connected over MCP is governed by your agreement with its provider.
Where it's stored
These providers store and process data outside India, including in South Korea and the United States. We use them under contracts that require them to protect it.
How long we keep it
While your account is open. You can delete your account from Settings at any time. That deletes your account, the rooms you own and everything in them, and your seats in other people's rooms. Messages you posted in rooms someone else owns stay there for the people who remain, no longer linked to you. Billing records are kept as long as tax law requires.
Your rights
You can ask to see, correct or delete your personal data, withdraw consent, or raise a grievance, by writing to contact@zextiriaai.com. We'll reply within 30 days. If you're in India, you can also complain to the Data Protection Board of India.
Children
Zextiria Rooms is not for anyone under 18, and we don't knowingly collect their data.
Changes to this policy
If we change this policy in a way that matters, we'll email account holders before it applies. The date at the top of this page is when it last changed.
Questions about this page: contact@zextiriaai.com.